1111 beta's Privacy Policy
Your personal information is very important to us. This document describes how 1111 beta collects, stores, uses, and protects your information, and what rights you have.
This privacy policy ("Policy") applies to the 1111 beta platform. When you browse our website, open an account, or use any of our services, you are considered to have agreed to the terms of this policy. To learn the detailed terms of service, please read our Terms and Conditions.
We comply with applicable data protection regulations and maintain both technical and organisational measures to ensure the security of your information. If any changes are made to this policy, we will publish them on the website and, where necessary, notify you by email.
What Information We Collect
1111 beta collects two types of information from its members — information provided directly by you, and information collected automatically through your use of the platform.
1.1 Information You Provide Directly
Information you provide during registration, verification, and transactions includes:
- Full name and date of birth
- Mobile number and email address
- ID card or National ID details (for account verification)
- Information linked to payment methods (bKash, Nagad, Rocket, Upay account numbers)
- Messages and complaints sent via live chat or email
1.2 Automatically Collected Information
When you use the platform, the following information is recorded automatically:
- IP address and device type
- Browser type, operating system, and screen resolution
- Time of site access, page visit details, and session duration
- Information obtained from cookies and equivalent tracking technologies
- Referral source (which link you followed to reach the site)
1.3 Transaction Information
A complete history of deposit, withdrawal, and betting activity is stored on our servers. This includes the date, amount, and method of each transaction.
Purpose of Using Your Information
We use your information only for the legitimate purposes listed below. It is not used for anything beyond the purpose for which it was collected.
2.1 Providing and Operating the Service
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Correctly issuing bonuses and promotions
- Tracking VIP programme progress
- Maintaining gaming history and balance updates
2.2 Security and Fraud Prevention
- Preventing unauthorised access to accounts
- Detecting and investigating suspicious transactions
- Complying with anti-money laundering regulations
- Preventing the creation of multiple accounts
2.3 Communication and Support
- Responding to your questions and complaints
- Notifying you about service changes or updates to this policy
- Resolving technical issues
2.4 Responsible Gaming
By analysing your gaming activity, we can identify possible signs of a problem and provide support where needed. Read our Responsible Gaming guidelines page to learn more.
Policy on Disclosing and Sharing Information
1111 beta does not sell your information to third parties. However, in certain specific situations we may share limited information.
3.1 Service Provider Partners
We work with trusted third parties to provide services such as payment processing, technology infrastructure, and customer support. These partners are given access only to the information necessary for them to deliver their services, and they are required to maintain privacy standards equivalent to ours.
3.2 Legal Obligations
We may disclose information when required to do so by a court order, a lawful request from a law enforcement authority, or applicable law. In such cases, nothing beyond what is legally required is disclosed.
3.3 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. If such a change occurs, we will notify you in advance and your information will continue to be protected to the same standard.
3.4 Sharing with Consent
Outside the situations described above, we do not share your personal information with anyone without your explicit consent.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
4.1 Types of Cookies
- Essential Cookies: Required for login sessions and security verification. The platform cannot function properly without them.
- Functional Cookies: Remember your language preferences and custom settings.
- Analytics Cookies: Used to understand which pages are used most, helping us improve the quality of the service.
- Marketing Cookies: Third-party advertising services may use these to show you relevant ads based on your interests.
4.2 Cookie Controls
You can disable or delete cookies at any time by changing your browser settings. However, disabling essential cookies may cause some features of the platform to stop working correctly.
Data Security Measures
1111 beta applies industry-standard technical measures to protect your information. Our security framework is regularly reviewed and updated.
5.1 Technical Security
- All data transfers secured through SSL/TLS encryption
- Sensitive data (passwords, payment information) stored in encrypted form
- Servers protected by firewalls and intrusion detection systems
- Regular security audits and vulnerability assessments
5.2 Access Controls
- Staff are given access to information only as required for their work
- All staff are bound by confidentiality agreements
- Access logs are reviewed regularly
5.3 In the Event of a Data Breach
If a data breach occurs and poses a risk to your rights, we will notify you and the relevant authorities within the applicable legal timeframe.
Data Retention Period
We retain your information for as long as it is needed to provide our services or to meet legal obligations.
- Active Accounts: All profile and transaction data is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may need to be retained for a minimum of five years due to legal obligations.
- Marketing Data: Marketing communication data is deleted after consent is withdrawn.
- Transaction Records: Long-term retention applies under financial regulations.
Once the retention period ends, data is securely deleted or anonymised before being retained.
Your Rights
You have a number of important rights regarding data privacy. These are set out in detail below.
7.1 Right to Access
If you want to know what information we hold about you, you can make a request at any time. We will generally respond within 30 days.
7.2 Right to Rectification
If any information we hold about you is incorrect or incomplete, you can request that it be corrected. Basic information can usually be updated directly on your profile page.
7.3 Right to Erasure
In certain circumstances (such as when you stop using the service and there is no legal obligation to retain the data), you can request that your information be deleted.
7.4 Right to Object
You can object to the use of your information for marketing communications and withdraw your marketing consent at any time.
7.5 Right to Data Portability
You can request your information in a structured, machine-readable format.
To exercise these rights, contact our support team. Frequently asked questions about accounts can be found in our FAQ section.
Protection of Minors
All services of 1111 beta are for persons aged 21 or over only. We do not knowingly collect or store information about any minor.
Age is verified at the time of registration. If a person registers using false information, their account will be closed immediately and the associated data will be deleted.
If you believe a minor has created an account on our platform, please notify our support team immediately.
International Data Transfers
Our servers may be located in various countries. If your information is processed outside your country, the same level of protection described in this policy still applies.
For international data transfers, we comply with applicable legal frameworks, which include entering into data protection agreements with third parties and verifying the security standards of recipient organisations.
Changes to This Policy
1111 beta may revise this privacy policy as needed. For significant changes, we will:
- Display a clear notice at the top of the website
- Send a summary of the changes to your registered email address
- Update the "Last Updated" date at the top of the page
Continuing to use the service after a change takes effect will be considered your acceptance of the new policy. If you do not agree with the changes, you may close your account.
To learn more about 1111 beta, visit our About Us page.
Privacy Contact
If you have any questions about this policy or wish to exercise your data rights, please contact us through the channels below. Our support team is available in Bengali and English, seven days a week, twenty-four hours a day.